Your coffee shop layout is a big part of determining whether or not any coffee business you plan to start up can become a successful, thriving business. In fact, it can be the difference between profit and loss.
While you might be thinking about the economics of your coffee shop layout, you also want to be thinking ergonomics for staff and customers alike!
Ergonomics is the study of human movement and interaction with machines. Imagine a coffee shop layout where those in a queue are constantly having to move and re-adjust as people trying to sit down with their drinks shuffle through and around them, carrying laptops and bags. It will be awkward and uncomfortable for those in the queue and those who want to settle down and enjoy the ambience of your shop. I have been in places like this - I wasn't keen to return. One of the keys to successful coffee shop layouts is something that can filter your customers to where they want to go quickly, easily and comfortably.
Something similar also applies for your workplace for staff.
If staff must move and be at pains not to bump into one another you are increasing their stress and decreasing how efficiently and quickly they can serve and sell. This kind of coffee shop layout is guaranteed to limit your earning potential!Finally, tables and chairs are also a challenge. While you want something that fits in with your overall design concept, you also want something that allows people to feel they have their own personal space, where they can breathe out and relax a little. Again, think about how you can funnel people and avoid that "bumping into" factor.
If you are thinking about coffee shop layouts, bear these factors in mind and you will avoid some very basic mistakes that will damage your bottom line.
My Coffee Shop Layout - What Works and What Doesn't